GSA – Front Desk Associate

Front Desk Manager

5 days ago

₹ 14K - 16K

Hotel Management

Company Overview

Manager

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Founded in:

Location:

Location Information not available.

Open Jobs : 4

Job Description

🌟 Benefits:

🏠 Free Food and Accommodation Provided
🗓️ Weekly Paid Off
👔 Uniforms & Grooming Support Provided
📈 Excellent Career Growth Opportunities within the Resort Group

Job Summary:

The Front Office Guest Service Associate (GSA) is responsible for providing warm, efficient, and professional service to all guests at the reception. The role includes handling guest check-ins, check-outs, reservations, and inquiries while ensuring the highest standards of hospitality at RK Resorts.

Key Responsibilities:

Greet and welcome guests with a friendly and professional attitude.
Manage check-in and check-out processes efficiently.
Handle room reservations, billing, and guest records accurately.
Respond promptly to guest inquiries, complaints, and special requests.
Coordinate with housekeeping, maintenance, and F&B departments for guest needs.
Manage phone calls, emails, and other guest communications effectively.
Handle payments, receipts, and maintain accurate financial records.
Keep the front desk and lobby areas neat, clean, and organized.
Support night audit duties and other front office tasks as assigned.
Maintain a professional appearance and follow grooming standards.

Qualifications & Skills:

Diploma / Degree in Hotel Management or related field preferred.
1–3 years of experience in Front Office or Guest Relations (hotel/resort).
Proficient in MS Office and hotel PMS software (e.g., IDS, Opera, or equivalent).
Excellent communication and interpersonal skills.
Languages:
English & Hindi – Mandatory
Pleasant personality with a guest-first approach.
Ability to multitask and perform under pressure.

Work Schedule:

Full-time, rotational shifts including weekends and holidays.

Salary:

Based on experience and performance.

Date Posted

12th Oct, 2025

Expiration date

30th Oct, 2025

Location

Karaikal , Pondicherry, India

Job Type

GUEST SERVICE ASSSOCIATE

Job Shift

Fixed Shift

Functional Areas

Customer Service Support

Degree Level

Diploma in Hotel Management & Catering Science

Positions

Job Experience

1 Year

Salary Period

Monthly Pay Period

Is Freelance

Job Skills

Computer Skill

Communication Skill

Customer service Skill

Interpersonal Skill

Management Skill

Problem-solving Skill