Others
7 months ago
Shreyes K
View company profileFounded in:
Location:
Location Information not available.
Key Responsibilities:
We are looking for a dynamic and customer-focused professional to join our Front Office team. The role involves delivering exceptional guest service, managing guest relations, and ensuring compliance with service standards while maximizing upselling opportunities.
· Welcome and greet guests in a professional and courteous manner.
· Handle guest check-in, check-out, and reservations as per company standards.
· Address guest queries, requests, and complaints promptly, ensuring complete satisfaction.
· Maintain high standards of communication, guest service, and hospitality.
· Promote and upsell hotel services and facilities to enhance guest experience.
· Ensure adherence to compliance, policies, and standard operating procedures.
· Work collaboratively with team members to achieve department goals.
· Maintain accurate records, documentation, and reports as required
Qualifications & Skills:
· Degree/Diploma in Hotel Management (mandatory).
· 1 to 3 Years of experience in Front Office / Guest Relations / Guest Service.
· Knowledge of front office systems, reservation software, and MS Office preferred.
· Excellent communication and interpersonal skills.
· Strong soft skills with a guest-oriented approach.
· Ability to manage guest relations with professionalism.
· Upselling and cross-selling skills.
· Good knowledge of compliance and standard procedures.
· Strong teamwork and problem-solving abilities.
· Positive attitude and polished grooming standards.
What We Offer:
· Competitive salary commensurate with experience.
· Opportunities for professional development and career advancement.
· A collaborative and supportive work environment.
If you are a customer-focused professional with a passion for excellence in the real estate industry, we invite you to apply for the Front Office Associate – Guest Relations Executive position at Nambiar Builders Pvt Ltd.
Date Posted
13th Feb, 2026
Expiration date
3rd Mar, 2026
Location
Bengaluru, Karnataka, India
Job Type
Hotel Management
Job Shift
Rotating Shift
Functional Areas
Customer Service Support
Degree Level
Diploma in Hotel Management
Positions
4
Job Experience
1 Year
Salary Period
Monthly Pay Period
Is Freelance
No
Job Skills
Communication Skill
Customer service Skill
Guest Handling Skill
